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Redeeming Your W♣ Points

Date of Post: Nov 26, 2014

Four Winds Casinos has one of the most rewarding player’s clubs around. As a W Member, you will be able to earn entries into drawings and promotions. You’ll also earn special bonuses, rewards and qualify for upgraded tier status. And, best of all, your W card can be used at any of our locations.

The Points

The W Players Club has an easy to understand point program that’s worth so much more. Every point you earn can be used at all three Four Winds locations. So earn and cash in your points where you want.

Save your points to exchange for Instant Credit/Free Slot Play and food in our restaurants at all Four Winds locations.  At Four Winds New Buffalo®, W points may also be redeemed for merchandise in our retail outlets or as credit at Kids Quest® & Landau. At Four Winds Dowagiac®, W points may also be redeemed for gas at Bent Tree Market in Dowagiac. For more information on how to redeem your points for gas, visit Bent Tree Market at 58878 M-51 South or the Guest Services at Four Winds Dowagiac.

Here is how the point system works:

Play about $2 at slots = 1 Wpoint

Play about $7 at video poker = 1 Wpoint

100 W points = $1 in Instant Credit


You can redeem Wpoints for as little as a dollar. W points only go inactive if you don’t play for 13 months. Redeeming Your Points

Redeem for Instant Credit at Slots:

  1. Insert your W♣ Players Club card and wait for the light to turn green
  2. Press the “Menu” button for access to your points
  3. Enter your four-digit PIN
  4. Select “Instant Credit” from the list of options
  5. Insert cash or ticket to cover your first wager
  6. Instant Credit will refund the wager back to the game's credit meter
  7. Continue to play or feel free to change games at any time
  8. All Instant Credit winnings are yours to keep and chas out at any time

Redeem for Food:

Use your points to comp a meal. Simply present your W♣ Players Club card and photo I.D. to your cashier in any of our restaurants.

Redeem for Merchandise:

To redeem for merchandise at Four Winds New Buffalo, present your W♣ Players Club card and photo I.D. at Four Winds Outfitters and The Promenade Shop when you stop to shop.

Redeem for Kids Quest and Landau Vouchers at Four Winds New Buffalo:

To redeem for vouchers, present your W♣ card and photo I.D. at the W♣ counter and we will convert your points into the retail vouchers of your choice.


Now that you know how to redeem your W points, you can get the most out of your next visit. If you have any questions, visit the W at Four Winds New Buffalo or Guest Services at Four Winds Hartford® or Four Winds Dowagiac. You can check your points and m


Laverne Chambers
Mar 8, 2018
Will be at your casino April 7, 2018 bus trip hoping my stay will be rewarding during my visit I love playing at your casino it has been rewarding in the past enjoyed the gift, food and playing the slots looking forward to my visit. Thanks for listening Laverne Chambers

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