Four Winds Casinos is firmly committed to protecting your online privacy. During your use of the Four Winds Casinos website, we collect certain information about you that you may consider private or confidential. We are providing you with this notice to explain our policies for collecting, using and sharing this information with others.
When you visit the Four Winds Casinos website, we track and collect certain information that is non-personally identifiable. This information includes: (i) your computer's operating system, (ii) your web browser, (iii) your IP address, (iv) the duration of your use; (v) the pages viewed; (vi) search words; and (vii) dates and times that our site is accessed. This information does not personally identify you, but is helpful for marketing purposes or for improving the customer experience on our website.
You may be asked to provide personal information so that we can respond to your request for information. We will not require you to provide more information than is necessary to participate in any of our website activities.
We may combine information collected online through the website with other data we have collected about you using our offline resources including but not limited to players club accounts, surveys, guest comments, and market research.
Making Hotel Reservations
Visitors to the Four Winds Casinos website have the ability to search for rates and availability at our hotel without ever providing any personal information. When you make a reservation, you will be asked to provide personal information. This will include your name, address, email address and other contact information, players club number, as well as a credit card number, billing address, and the card's expiration date.
Special Promotions or Informational Emails
Occasionally, we request visitors of the Four Winds Casinos website to provide your e-mail address in order to provide you with information about promotions and special offers, or to participate in a prize drawing.
Occasionally, we may also ask you to fill out an online customer survey to obtain your suggestions or feedback. Providing this information is solely at your choice.
We currently use "cookies" on our website to detect your web browser's multimedia capabilities and to provide a unique identifier to your computer so that we can generate statistics regarding general customer website usage. Cookies may also be used to help speed your future activities or to improve your user experience by remembering information from your computer that was not voluntarily provided by you (i.e., during registration) but does not include data that will identify you personally. "Cookies" are text files that store very small bits of information that help to identify you and your session interacting with a website. To learn more specifics about how cookies work, please refer to the help section of your web browser.
We may provide your information to third party service providers or vendors for purposes of, including without limitation, developing or hosting the Four Winds Casinos website, initiating direct marketing programs and promotions, maintenance or development of our programs or websites, or following up with you regarding the service you received. The information we receive from you may also be disclosed if necessary: (1) to protect and defend the rights or property of Four Winds Casinos; (2) to comply with a court order, other legal process, or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities; or (3) in the sole discretion of Four Winds Casinos, in extraordinary circumstances in which we deem such disclosure is prudent.
Four Winds Casinos takes every reasonable precaution to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Areas of this website that collect your information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
Nevertheless, when disclosing any personal information, you should remain mindful that there is an inherent risk in the use of e-mail and the Internet. Your information may be intercepted without our consent, and can be collected illegally and used by others without your consent. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.
The Four Winds Casinos website provides links to other websites. We do not endorse the materials disseminated at other websites. We are not responsible for the content, validity, privacy policies or reliability of any website linked to the Four Winds Casinos website.
To be removed from the Four Winds Casinos contact database, please use this form to contact us. Alternately, you can call 1-866-4WINDS1 and speak with a Representative.
Pursuant to applicable law, persons under the age of 21 are not permitted to gamble at Four Winds Casinos, loiter in gaming areas or consume alcoholic beverages. Similarly, our website is not intended for persons under the age of 21. In accordance with the Children's Online Privacy Act, persons younger than 21 years of age are not allowed to use our site, we do not knowingly collect information from such persons.